Nextcloud Talk: the call does not work or shows an error
A few checks before writing to us: browser, microphone and camera, signing in again.
The problem
A Talk call does not connect, there is no sound or video, or an error message appears.
The solution
- Reload the page (Ctrl+Shift+R) or quit and reopen the Talk app.
- Allow the microphone and camera: click the padlock left of the address and choose "Allow".
- Use an up-to-date browser (Firefox, Chrome or Edge) or the latest version of the Talk app.
- Close other software using the microphone or camera (Teams, Zoom).
- Sign out of the cloud, then sign in again.
If the error persists, write to us with a screenshot of the message and the time of the call.